2.1.2 Conversational skills

• Fluency in conversation
• Opening, sustaining and closing a conversation
• Asking questions that keep a conversation going
• Agreeing and disagreeing courteously
• Repair strategies when communication breaks down

• open, sustain and close a conversation appropriately
• use questions to develop a conversation
• agree and disagree without giving offence
• use repair strategies when misunderstood

“What keeps a conversation going when neither person knows what to say?”

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1. Keeping a conversation going
   40 min · 2 practice tasks · quiz
   Opening, developing and closing, and the question type that does the work.
2. Agreeing and disagreeing
   40 min · 2 practice tasks · quiz
   Holding a different view without ending the conversation, and repairing misunderstandings.
3. A conversation that stays alive
   40 min · 1 practice tasks · quiz
   Opening, developing, disagreeing and closing on a climate topic without the talk collapsing.
4. When the talk breaks down
   40 min · 1 practice tasks · quiz
   Noticing a misunderstanding early and repairing it so a climate conversation can continue.