5.1.2 Speaking: Etiquette and Pronunciation

• Etiquette in formal and workplace speech
• Addressing people appropriately
• Word stress and its effect on meaning
• Sounds commonly confused
• Clarity of articulation in formal settings

• use appropriate etiquette in formal spoken situations
• address people correctly according to role and status
• place word stress correctly
• articulate commonly confused sounds distinctly

“How does the way you say a word change what it means?”

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1. Formal speaking etiquette
   40 min · 2 practice tasks · quiz
   Addressing people correctly, and the conventions of workplace speech.
2. Word stress and clear sounds
   40 min · 2 practice tasks · quiz
   The syllable that carries the word, and the sounds most often confused.
3. Sounds that change the job
   40 min · 1 practice tasks · quiz
   Placing stress and finishing endings so a workplace sentence means what you think it means.
4. A clear formal turn
   40 min · 1 practice tasks · quiz
   Addressing someone correctly and speaking one workplace request so every word class, ending and title is audible.