3.6 Peaceful Conflict Resolution

• Situations that lead to conflict in a family: resources, chores, space, money, time, blended families
• Negotiation: the two people in the conflict talk and agree for themselves
• Mediation: a neutral third person helps them reach their own agreement
• Arbitration: a respected third party hears both sides and decides
• Effective communication: I-statements, listening to the end, choosing the moment
• Safety: which conflicts a young person must not try to settle, and who to tell
• Habits that build healthy family relationships and a culture of peace

• identify situations that lead to conflicts in the family
• apply peaceful ways of resolving conflicts in the family
• design strategies for effective communication in resolving conflicts
• build healthy relationships to promote peace in the family
• show empathy with survivors of conflicts in the family
• appreciate the culture of peace in a society

“How can resolving conflicts help us live peacefully in the community?”

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1. What starts a conflict at home
   40 min · 1 practice tasks · quiz
   Identify the situations that commonly lead to family conflict, and name the real subject of a disagreement.
2. Negotiation: settling it yourselves
   40 min · 1 practice tasks · quiz
   Use the five steps of negotiation to reach a specific agreement without a third person.
3. Mediation: a neutral third person
   40 min · 1 practice tasks · quiz
   Explain what a mediator does and does not do, and mediate a simple family scenario.
4. Arbitration, and choosing the right method
   40 min · 1 practice tasks · quiz
   Explain arbitration and choose between negotiation, mediation and arbitration for a given conflict.
5. Communicating so the other person can hear you
   40 min · 1 practice tasks · quiz
   Design and use communication strategies - I-statements, listening, timing - to resolve conflict.
6. When it is not yours to settle
   40 min · 1 practice tasks · quiz
   Tell the difference between a conflict you can help resolve and a situation that must be reported, and know who to tell.
7. Habits that build healthy family relationships
   40 min · 1 practice tasks · quiz
   Research and practise everyday habits that prevent conflict and repair relationships afterwards.
8. A culture of peace, from home to community
   40 min · 1 practice tasks · quiz
   Explain how peaceful conflict resolution scales from the family to the community, and reflect in a journal.