3.2 Digital Communication

• Forms of digital communication
• Synchronous and asynchronous communication
• Netiquette in digital communication
• Collaboration tools for group work
• Choosing an appropriate channel and register

• identify forms of digital communication used in society
• distinguish between synchronous and asynchronous communication
• apply netiquette when communicating digitally
• use collaboration tools to work with others on a shared task
• appreciate the role of digital communication in learning and work

“How does the choice of channel change the message that is received?”

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1. Choosing a channel
   40 min · 2 practice tasks · quiz
   Why the same words land differently depending on how you send them.
2. Netiquette and working together online
   40 min · 2 practice tasks · quiz
   How to behave in shared digital spaces, and how group work actually succeeds.
3. Forms of digital communication
   40 min · 2 practice tasks · quiz
   Six common forms, and three questions that pick the right one before you type.
4. Synchronous communication in practice
   40 min · 2 practice tasks · quiz
   Calls, live chat and video: how to start, how to take turns, and when to stop and write it down.
5. Asynchronous communication in practice
   40 min · 2 practice tasks · quiz
   Messages that wait: subject lines, one purpose, enough context, and a time you expect a reply.
6. Shared documents in practice
   40 min · 2 practice tasks · quiz
   One file, comments not deletions, names in the margin, and a version you can still open tomorrow.
7. Online meetings that work
   40 min · 2 practice tasks · quiz
   Purpose, an agenda, mute, notes, and a written decision - or it should have been an email.
8. Professional digital communication
   40 min · 2 practice tasks · quiz
   How school and work messages differ from friend chat: names, records, delay, and what never goes in the box.
9. Digital communication for group projects
   40 min · 2 practice tasks · quiz
   A small stack of tools for one project: one chat, one file, one meeting, one written plan.
10. Evaluating communication tools
    40 min · 2 practice tasks · quiz
    A short test for any new app: job, reach, record, cost, risk - then a decision you can defend.